Issue commenting: chat with reporters inside Marker.io

Once a reporter has submitted a feedback, some of you would like the ability to chat back to clarify some issues inside Marker.io.

Here is an example:

Would this synchronise with the comments for the issue in Gitlab? If not, I feel like this would make communication disjointed and potential for project problems increases. I can see value in it though. For example, developers working in Gitlab but client and account managers working in Marker.

Make sense. Our goal is to keep it as synchronize as possible in the future. This means that:

  • Devs will chat in Gitlab to the client
  • Clients in Marker.io to the team, or via email directly from the notification they receive

Comments from each party will be reflected on both sides.

That our goal, it’s not going to be easy but we aim to build it like that!